We value our client feedback, allowing us to constantly evolve and improve our services. Take a look at what our clients are saying about us.....
Steel Charitable Trust
I have been using Benefactor for 10 months in my role as Trust Manager for a grant-giving trust. As a lone worker, it’s important to have a system that ‘makes sense’ without having to constantly seek reassurance and guidance, and I find that Benefactor makes a lot of sense. Having spent some months assimilating the system and making some changes myself, I thought it would be useful to have a proper training session with Gallery to consolidate what I’d learned so far. I booked some training, primarily to look at ways to improve the online application form, but I knew it would lead to wider discussions and I was right. I had an invigorating training day with Valerie and we covered lots of ground. In a former life, She completely took that on board I was a previous database trainer and adapted her delivery style so that we had more of a workshop in which we discussed what I wanted to achieve and then worked it out together. I didn’t need a blow-by-blow list of how-to instructions but, if you do, then I’m sure that Valerie can deliver that style of training too! She’s very client-focussed and that’s what you want really. It was so worthwhile, that I’m going back for another day with a different focus. So far, I’m very pleased with the system and the support that Gallery provide.
Isla Stanger | Trust Manager
St Pancras Welfare Trust
“A key point for me in developing our use of Benefactor has been that Gallery works with other grant-making charities. They know what sorts of processes we all go through, even though we are all different. For example, in our trust, the trustees review possible grants by email. Now I can generate a report from Benefactor of all the pending grant awards so that they can review and come back to me with decisions or questions.”
“We have been making more grants recently, as well as coping with GDPR, and it has been made much more efficient and secure by using Benefactor.”
Eleanor Sturdy | Secretary to the Trustees